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consumer rights
201 results tagged consumer rights:
Five rip-off fees and charges it’s time you stopped paying
From credit card fees to excess data charges, Aussies are forking out millions of dollars each year on easily avoidable rip-offs.
New credit law would make life harder for bushfire victims
For many bushfire victims, financial hardship arrangements with banks or other credit providers will be necessary to navigate the road to recovery. Yet new legislation is set to put financial hardship agreements on credit records, threatening people's capacity to borrow.
When you have a gift card for a store goes into administration
Chances are you've received more than your fair share of Christmas gift cards. But what happens when you're saving up a gift card and the business goes under?
The biggest Airbnb scams and how you can avoid them
Getting scammed on holiday once meant an overpriced taxi or a pickpocket. Now fake Airbnb scams are ripping off Aussies for thousands.
What you’re owed if Jetstar strikes have grounded your holiday
Jetstar staff walked off the job this week, grounding the flights and travel plans of hundreds of Aussies. Here's what travellers are entitled to.
How big data is helping Aussie consumers get a better deal
Australia's new credit reporting system means more data is available to lenders, but only under certain conditions, thanks to Australia's strict privacy laws. It's a far cry from the Wild West scenario in place in countries where data is up for sale to the highest bidder.
Telcos under fire for high-pressure sales tactics
With the telco ombudsman cracking down on high-pressure sales tactics, what does it mean for you if you end up with an expensive internet or phone bill?
Australia’s worst superannuation funds feel APRA’s heat
Identifying bad super funds will be easier from December with a new colour coded heat map from the fund regulator, APRA.
Bushfire crisis: how to make sure your property is insured
The current fire season has already seen 1100 insurance claims totalling $115 million, but what does your home insurance actually cover in a bushfire?
Phone marketing and personal finance problems don’t mix
The line between telephone marketing and financial advice has been clarified after the Federal Court sided with ASIC's claim that Westpac deliberately used telephone marketing to persuade customers to consolidate their super into a BT account.